The challenge with feedback is that you are looking at it backwards. This is because feedback is based on an incident that has already occurred.
How can we use feedback to move forward?
We can do this by working with Feed4Ward®. Feed4Ward® is all about teaching you to give prospective feedback and, of course, to receive this kind of constructive feedback as well.
When we work with Feed4Ward®, we work with a model that consists of two axis’:
-The X-axis shows our need for FOCUS
-The Y-axis shows a need for INNOVATION
X-axis: Need for FOCUS
FOCUS is aimed at sending feedback with the use of Feed4Ward®. By nature, we are designed so that it is very easy for us to focus on what other people are doing wrong and on what they should be doing differently. We are good at spotting what others should be doing less of or should be completely stopping.
It requires much more focus to look at things a person has done well. To describe this better, you must look at what you would like to continue doing in the future and continue to develop and do more of.
Y-axis: Need for INNOVATION
INNOVATION is aimed at receiving feedback by using Feed4Ward®. It often does not require nearly as many adjustments to downplay a certain behavior. For example; doing less of something, such as talking less. This does not mean that it is easy but it is obtainable.
It requires much more INNOVATION from the receiver to completely cease to exhibit certain behaviors. It does not require as much from the sender to tell the receiver that they, for example, must stand still when they are talking. But it requires a lot from the receiver not to continue with that certain behavior. They must first find something else to do instead.
The challenge for the sender and the receiver begins when something new is introduced. Transmitting Feed4Ward requires a lot from a person to tell and describe what it is that they want you to do. For example; When introducing something completely new, you must be innovative.
In a team, it is a good idea to start out by telling each other what you all think you should be toning down and what you should be fixing up. Next, you should explain what you think should be thrown out completely, and what needs to be introduced. This way you will go through all four areas created by the X and Y axis.